Thank you for choosing FURBALL HAVEN LLC! We are committed to providing you with fast and secure shipping services. Here is detailed information about our shipping policy:
- Shipping Methods
We partner with several reputable shipping companies to ensure your order arrives on time. Our commonly used shipping companies include:
United States Postal Service (USPS)
FedEx
UPS - Shipping Area
We currently only ship within the United States, including Alaska and Hawaii. International orders are not currently accepted, but we are considering launching international shipping services in the future. - Processing Time
Order processing typically takes 3-5 business days. During peak seasons (such as the holiday shopping season), processing times may be longer. Once your order is processed, you will receive a confirmation email containing your tracking number and tracking information. - Shipping Options and Costs
We offer a variety of shipping options to meet different needs. Shipping costs will vary depending on your delivery address, order weight, and the shipping method you choose. You will be able to view available shipping options and their corresponding costs at checkout. - Shipping Time
Shipping time is typically:
Standard Shipping: 3-7 business days
Expedited Shipping: 1-3 business days (depending on the chosen courier service)
Please note that shipping time may be delayed due to weather, holidays, or other unforeseen circumstances.
- Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to the shipping company. You can track your package in real time using this information.
- Undelivered or Damaged Packages
If your package is not delivered on time or is damaged in transit, please contact our customer service team immediately. We will assist you with claims or reshipment.